What is Aertrip Wallet?
Aertrip wallet is a convenient online account to store funds and promotional cashback that can then be used to make Travel Product bookings on Aertrip.
Aertrip Wallet Credits or simply, Aertrip Credits are Aertrip’s wallet currency which can be used to make payments for bookings at any point in time.
Features of Aertrip Wallet:
- Cancellation & Refunds: Aertrip Credits can be earned through refunds from a Cancelled Booking for which the payment has been made by the customer. When you cancel your booking and choose refund mode as Aertrip Wallet, you will get Aertrip Credits in your account. You can also set this as default by accessing your Profile and Preferences.
- Gift Vouchers: You can redeem gift vouchers sent to you and add the value of the gift voucher as Aertrip Credits in your wallet and use the same for any future bookings.
- Promotional Activities: Aertrip Credits can also be earned by participating in various promotional activities of Aertrip as cashbacks and rewards.
- Aertrip Credits never expire.
- Aertrip Credits can be used without any restrictions or limits on use. There are no usage restrictions for Aertrip Credits.
- Any Aertrip Credits credited to your Aertrip Wallet account post a cancellation or failed booking is refundable upon request into the same card/account used for making the payment at the time of booking.
- In the case of cancellation of bookings made through Aertrip Wallet, the refunds if any after deducting cancellation charges will be processed back into that Aertrip Wallet account only.
- In the case of bookings paid through a debit or credit card issued outside India, the refund amount cannot be transferred to Aertrip Wallet and is refundable into the same card / card account used for making the payment at the time of booking.
- Funds once transferred to Aertrip Wallet after the Customer’s consent can be refunded back only at the sole discretion of Aertrip.
More about Aertrip Wallet
- Payments: When making a new booking on Aertrip, you will always have the option to combine your Aertrip Wallet along with any other payment instrument (like credit card, net banking, etc.)
- Safety: Aertrip Wallet is a safe and encrypted payment instrument on Aertrip. Just keep your Aertrip ID and password safe so that no one except you can use your Aertrip Wallet.
- Fraud Protection: In the case of any fraudulent activity regarding your Aertrip Wallet, please contact our customer support services and we will take necessary actions to safeguard your interest.
- Forgery: In the case of any forgery, Aertrip has all rights to revert any Aertrip Credits awarded to the user.
- Chargebacks: Customers agree that they will not raise any chargeback request with their card issuing bank or entity for those amounts which are transferred to their Aertrip Wallet account after their consent. Any such chargebacks from the card issuer or bank will be denied by Aertrip, and Aertrip reserves its rights to recover the money from the customer for any chargebacks requested and made in contravention of this clause by any means possible. Aertrip has the sole discretion for rewarding the Aertrip Wallet user with promotional offers, monitoring and temporarily suspending the Aertrip Wallet account in case of any chargebacks or similar issues, etc.
What are the benefits of Aertrip Wallet?
Using Aertrip Wallet as the preferred payment method has following benefits:
- Instant Refunds: You can get instant refunds after cancellations. You can set Aertrip Wallet as your default mode for all refunds from Profile & Preferences.
- Pay your way: You can pay with your Wallet, credit card or a combination of the two
- Faster Bookings: You can check-out faster. Make travel bookings instantly
- No Payment Failures: Avoid dependency on bank networks and ensure 100% guaranteed transaction success.
- Exclusive Offers: You can avail exclusive offers when you pay by Aertrip Wallet
How do I use money present in Aertrip Wallet?
You can use money present in your Aertrip Wallet account to make payments for new bookings at Aertrip. While on checkout page you would see Aertrip Wallet as one of the payment options. You may need to re-authenticate yourself for confirming the payment.
How do I view my Aertrip Wallet balance?
You can check your Aertrip Wallet balance by logging in to your Aertrip account. Just access the Accounts and Statements section from the top right menu after logging in. There you can see your Aertrip Wallet balance and your recent transactions.
Can I delete Aertrip Wallet?
Aertrip Wallet account cannot be deleted and is linked with your Aertrip account. You may choose not to use it.
Can I directly add or withdraw money to or from my Aertrip Wallet?
Directly transferring money to Aertrip Wallet account is not permitted at the moment.
What are the detailed Terms for Aertrip Wallet?